Policies

Booking Instructions: Please note:
▶Credit card information is a deposit, please pay in cash when checking in
▶Check-in time: 3PM-19:00PM, check-out time: before 11AM
If you exceed the check-in deadline, you can upload your documents online to check in, which is convenient for travelers to check in by themselves.
But please note the following two types of people:
① The counter hours are not fixed. Please inform us of your expected arrival time. If it exceeds the counter service hours on the day, please upload your ID for self-check-in.
⓶ Those who want to store their luggage before 15:00 need to make a reservation.

ΔPrepayment policy
❶ Cancellation and prepayment policies vary by accommodation type, please refer to the terms of your desired room.
❷ Please note that unsubscription is not allowed during peak seasons: Lunar New Year's Eve, Lunar New Year, 228, Lantern Festival, Qingming, Dragon Boat Festival, 228, Double Ten, New Year's Eve, Christmas, and Christmas Eve.
❸ In order to respond to environmental protection, all basic supplies are self-service coin rental or purchase.
❹ Please inform us if you change your check-in time, otherwise your reservation will be cancelled.
❺ If you are under 18 years old, you must bring a parental consent form. You must be over 18 years old to check in. At least one guest must be over 18 years old to accompany you.
❻ Passports or official photo IDs of all guests must be presented when checking in.
❼ Pets are only allowed in independent rooms and beds cannot be reserved. Please read the pet-friendly information on the official website. Additional fees will be charged and a pet consent form will be requested.
❽ If the entire room is non-smoking, a cleaning fee of 1000-5000NTD will be required.
❾ If foreign guests enter without the permission of the hotel, a foreign guest fee of 100-3000NTD will be charged for the head fee, depending on the situation.
❿ If the hotel has not obtained permission from the hotel to retain personal belongings, the hotel has the right to charge a venue rental fee ranging from 100-5000$ per hour, depending on the situation.
⓫ A cleaning fee of 1,000 NTD will be charged for vomiting.
⓬ The hotel is not obliged to keep your luggage and does not recommend storing valuables.
⓭ If your luggage is not picked up after 22:00, you will need to pay one day 100 NTD/piece as a storage fee. We will deduct it from your deposit. It can be stored for up to one week.
⓮ If the kitchen utensils are not cleaned and affect others, a cleaning fee of 50-300NTD will be required.
⓯ If you make a noise that disturbs others and fail to comply, you will be forced to check out without refund.
⓰ If force majeure occurs in the hotel location on the day of check-in, such as traffic interruption due to an earthquake, or the Central Weather Bureau issues a land typhoon warning, please contact the reservation center within three days from the check-in date (including the same day)
⑰ If there is a demand for dormitory beds in the same room, we will try our best to arrange them according to the room availability on the day of check-in, but cannot be guaranteed.
⑱ If an employee needs assistance after get off work hours, a processing fee of 300NTD will be charged.
⑲ The age limit is over 50 years old and a relative or friend is required to live with or act as an agent.