Policies

Booking Notice

Please Note:

▶ Credit card information is used only as a deposit guarantee. Payment must be made in cash upon check-in.
▶ Check-in time: 15:00–20:00 | Check-out time: Before 11:00 AM
If you arrive after the check-in hours, you can upload your ID online to complete self check-in.

However, please note the following:
① The front desk hours are not fixed. Please inform us of your estimated arrival time. If you arrive after the front desk closes, please upload your ID for self check-in.
② Luggage storage before 15:00 requires an advance reservation.

Δ Prepayment Policy

❶ Cancellation and prepayment policies vary depending on the room type. Please refer to the terms for your selected room.
❷ Non-refundable periods: Lunar New Year’s Eve, Lunar New Year Holidays, 228 Peace Memorial Day, Lantern Festival, Tomb-Sweeping Day, Dragon Boat Festival, Double Ten Day, Christmas Eve, Christmas Day, and New Year’s Eve.
❸ To support environmental protection, basic amenities are available for rent or purchase via self-service vending machines.
❹ Please inform us of any change in your check-in time. If you do not arrive by 8:00 PM without notice, your booking may be cancelled.
❺ Guests under 18 must provide a parental consent form if staying alone. Download example form:
Minor Accommodation Consent Form – Taiwan Stay.
❻ All guests must present a passport or official photo ID at check-in.
❼ Guests over 60 years old cannot stay alone in the youth hostel and must be accompanied by another person.
❽ The entire property is non-smoking. A cleaning fee of NTD 1,000–5,000 will be charged for violations.
❾ Unauthorized entry of non-registered foreign guests will incur a surcharge of NTD 100–3,000 per person, depending on the situation.
❿ Unauthorized storage of personal belongings may incur a venue usage fee of NTD 100–5,000 per hour, depending on the situation.
⓫ A cleaning fee of NTD 1,000 will be charged for each vomiting incident.
⓬ The property is not responsible for luggage storage. Do not leave valuables for safekeeping.
⓭ Luggage left unclaimed after 22:00 will be charged NTD 100 per night per item, deducted from your deposit (storage allowed up to 7 days).
⓮ Failure to clean kitchenware after use will result in a cleaning fee of NTD 50–300.
⓯ Guests causing disturbance or noise and failing to comply after a warning will be evicted without refund.
⓰ In the event of force majeure (e.g., earthquake disrupting transportation or a land typhoon warning issued by the Central Weather Bureau), please contact the booking center within 3 days (including check-in day) to make arrangements.
⑰ We will try our best to accommodate roommate requests for dormitory beds, but cannot guarantee it.
⑱ Pets are allowed only in private rooms (not dorm beds). Please refer to our website for pet-friendly policy details. Additional fees apply and a pet consent form must be submitted.
⑲ A NTD 300 fee will be charged if the key is locked inside or lost after 20:00.