Policies

Reservation Instructions: Please note! Due to the novel coronavirus (COVID-19) outbreak, counter reception has been reduced.

▶The credit card information is the security deposit, please pay in cash

▶Check-in time: 4PM, check-out time: 12AM.

24hr self-check in, but please pay attention to the following two people

⓵ Due to the novel coronavirus pneumonia (COVID-19) epidemic, this property has shortened the time period for receiving guests and providing services. Please inform us in advance of your estimated time of arrival. We will help you self-check-in unless it exceeds the counter service hours on the same day, which needs to be uploaded. Documents to complete the check-in process.

⓶ Those who need to leave luggage before 16:00 need to make an appointment.

ΔPrepayment Policy

❶ Cancellation and prepayment policies vary by accommodation type, please refer to the terms of the room you require.

❷ Please note that cancellations are not available during peak seasons: Lunar New Year’s Eve, Lunar New Year’s Eve, 228, Lantern Festival, Qingming Festival, Dragon Boat Festival, 228, Double Tenth, New Year’s Eve, Christmas, Christmas Eve.

❸ In response to environmental protection, all basic spare parts are self-service coin rental or purchase.

❹ If you want to change the check-in time, please inform, otherwise your reservation will be cancelled if the check-in time exceeds 21:00.

❺ Those under the age of 18 must bring a parental consent form, and they can only stay at the age of 18. At least one occupant must be accompanied by a 18-year-old.

❻ Passports or official photo IDs of all occupants must be presented upon check-in.

❼ Pets are only allowed in independent rooms and cannot book beds. Please read the pet-friendly information on the official website. Additional fees will be charged and pet consent will be requested.

❽ 1000-3000NTD cleaning fee will be charged for the violation of non-smoking in the whole room.

❾ If foreign guests enter without the consent of the hotel, a foreign guest fee of 100-3000NTD will be charged as a per capita fee, depending on the situation.

❿ The hotel reserves the right to charge the venue rental fee ranging from 100-5000$ per hour, depending on the situation

⓫ A cleaning fee of 1000NTD will be charged for one time of vomiting.

⓬ The hotel is not obligated to keep luggage, and it is not recommended to store valuables.

⓭ If the luggage is not picked up after 22:00, you need to pay 100NTD/piece as a storage fee, we will deduct it from your deposit, and it can be stored for a maximum of one week.

⓮ If the kitchen utensils are not cleaned and affect others, a cleaning fee of 50-300NTD will be charged.

⓯ If the noise affects others and fails to comply with the report, it will be forced to check out without refund.

⓰ If there is an irresistible factor in the location of the hotel on the day of check-in, such as traffic interruption due to an earthquake, or a land typhoon warning issued by the Central Meteorological Bureau, please contact the reservation center within three days (including the day) from the check-in day

⑰ If there is a need for the same room in the dormitory, it will be arranged according to the room conditions on the day of check-in, and cannot be guaranteed.

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